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We quote. You drive.

MissQuote.ie

Insurance House,

62A Terenure Road North,

Dublin 6W,

D6W CF54

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© 2025 MissQuote

Company Registered Number: 235088 | Registered Office: Insurance House, 62A Terenure Road North, Dublin 6W, D6W CF54. | Tel: 012319350

City Financial Marketing Group Ltd T/A MissQuote is regulated by the Central Bank of Ireland. MissQuote.ie is a private motor single agency scheme underwritten by Zurich Insurance Europe AG

Help & Contact

Making a claim

In the unfortunate event of having to make a claim on your car insurance policy, we are here to guide you through the process. We know this can be a very stressful and worrying time for most people. We have outlined below what you need to do if this happens.

How to make a claim

If you find yourself needing to make a claim in the event of an accident, or theft/fire of your car , we are here to make the process as easy as possible for you. Just follow these steps… At the Scene 1. Report the incident to the Gardai. 2. Check to see if anyone is hurt or injured and if needed call an ambulance. 3. Exchange names, addresses and insurance details with all of the parties involved 4. It is best to refrain from discussing liability at this point. 5. Take photos of the scene, showing where the incident took place and any damage that your car or other vehicles sustained. 6. Call our 24-hour helpline 1800 204 408 as soon as possible while the details are fresh in your mind.

We're here to help

By choosing us, you sign up for the unbridled care and attention we give our customers. Just let us know how we can help…

Check cover

When you take out your cover, we will provide you with policy documentation which will set out exactly what insurance benefits your policy provides. Refer to this document as soon as possible, so you know what you are covered for.

Find an approved garage

What are the benefits of using our Approved Repair Network?

  • Courtesy car for our private motor customers. You'll get a replacement car for up to seven days while yours is being repaired (or 10 days if your car is not repairable).
  • Hassle free repair process when you need it.
  • Repairs to your vehicle carried out to the highest industry standards.
  • If your vehicle is not fit to drive, we will arrange collection or a tow to one of our approved repairers.
  • Automatic transfer of your policy to the courtesy car.
  • Regular repair updates from the approved repairer.
  • Your vehicle will be cleaned inside and out before being returned.
  • All payments for repairs will be handled by Zurich Insurance Europe AG.

Check cover

When you take out your cover, we will provide you with policy documentation which will set out exactly what insurance benefits your policy provides. Refer to this document as soon as possible, so you know what you are covered for.

Help & Contact

Frequently Asked Questions

Help & Contact

Jargon Buster

Help & Contact

Customer Feedback

Report claim

It is important to quickly make contact with us to flag the claim. Explain what has happened and how it has impacted you. The more details you can provide, the easier it will be for us to process your claim swiftly. If you can have your policy documentation to hand, plus your licence details and the details of anyone else who might be involved, this will ensure timely claims handling at our end. But don’t worry if you don’t have all this to hand – the most important thing is to call us and let us know what has happened.